Frequently Asked Questions
Everything you need to know about the revolutionary hybrid cookware.
What is hybrid cookware and how does it work?
HexClad hybrid cookware combines the performance of stainless steel, the durability of cast iron, and the convenience of non-stick. Our patented laser-etched hexagon design creates a series of peaks and valleys, allowing you to sear like professional steel while enjoying easy cleanup.
Is HexClad cookware metal utensil safe?
Yes, our unique laser-etched surface is scratch-resistant and specifically designed to withstand the use of metal spatulas, whisks, and spoons without damaging the non-stick coating.
What is your shipping policy?
We offer free standard shipping on all orders within the contiguous United States. Orders are typically processed within 1-2 business days and delivered within 3-7 business days.
Do you offer a warranty on your products?
We stand behind our quality with a Lifetime Warranty. This covers any manufacturer defects in materials or workmanship for the life of the product, ensuring your investment is protected.
Are HexClad pans dishwasher and oven safe?
Absolutely. All HexClad cookware is dishwasher safe for easy cleaning and oven safe up to 500°F, giving you the flexibility to move from stovetop to oven seamlessly.
What is your return policy?
We offer a 30-day risk-free trial. If you are not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund.